There are many things that small businesses can do to stand out in an oversaturated market, but branding may not be the first thing that comes to mind. However, branding is one of the most important things you can do as a business owner. When people think of your business, they should have a general sense of what your business is and what you do. A strong brand will make sure that people remember you and that they understand who you are and what you do.
The way customers perceive your business is called your brand. Your brand is everything that people see when they look at your company or product. It’s not just logos or slogans; it’s essentially how other people see you and how you want them to see you. The image that visitors get from your website, social media channels, advertisements, and other promotional materials will either make them want to explore further or make them run away as fast as possible.
What does branding mean for small businesses?
Branding is meant for any business, big or small — whether you’re just starting out or have been in business for decades. The only difference is the scale. While large corporations can spend millions on branding campaigns, small businesses have to get creative and make do with less. That makes branding all the more important because there is less money to invest in one-off campaigns to make people notice your brand.
But when customers are looking for a product or service, they often want something they can trust. The last thing they want to do is spend hours researching every single option. Brand consistency is something that catches people’s attention and helps build trust in your company. When people see your brand consistently across different marketing channels, websites, and products, they know that you’re reliable and trustworthy. And that can make all the difference when it comes to gaining new customers and retaining existing ones.
Create a brand strategy
The first thing you should do is to create a brand strategy. A brand strategy is an in-depth plan that defines who your customers are and who you are as a business. It helps you make decisions about what you want your brand to look like and will help you decide which marketing campaigns to prioritize.
The first step in creating a brand strategy is to determine what your business stands for. What is the main idea behind your company? What is your unique selling proposition or USP? Your brand should have one consistent message that it’s communicating to the world. This is the basis of your brand strategy. A brand strategy also helps you consider how your brand will be positioned in the marketplace. What makes your brand different from your competitors? How will you position your brand so customers understand what you have to offer?
Define what you stand for and stay true to it
Once you’ve created a brand strategy, you’ll want to make sure that your brand lives up to its promises. For example, if the promise of your brand is “we help busy people get organized,” then you have to make sure that every piece of marketing material and every customer interaction reinforces that promise. Your website should be easy to navigate and contain helpful tips and advice on how people can get things done faster without sacrificing quality. The copy on your website, social media channels, ads, and other materials should be consistent with your brand promise. And the design of your materials should be consistent, too. For example, if you promise to help busy people, you shouldn’t have a logo that looks like it belongs to an elite, high-brow organization.
Don’t scrimp on quality
One of the biggest mistakes businesses make when branding is skimping on quality. Like we mentioned earlier, larger companies can spend millions on branding campaigns, but small businesses simply don’t have the budget for that. However, that doesn’t mean that you should save money on your branding materials and do things like use free stock images or download free fonts.
Your brand should be consistent across all materials, even if it means spending money to have a professional logo designed or photography of your products. Remember, your brand is what people see when they look at your company or product. If you want your company’s message to be heard, you need a quality branded experience.
With so many brands vying for your attention, the best way to stand out is by providing a unique and memorable experience. Providing a quality experience starts with your brand. If your brand is unprofessional and hard to understand, how can you expect your target customers to receive a quality experience?
Prioritize consistency
If you really want your brand to stand out, then you need to make sure that it’s consistent across all marketing channels. Your logo, color scheme, and fonts should be used across all of your company materials, including your website, social media accounts, and advertisements. Consistency is important because it helps build brand trust. Customers who visit your website and see that it’s designed with the same logo and color scheme as your other materials will immediately feel comfortable, like they’re in a safe space.
It’s also important to make sure that your content remains consistent across all platforms. Make sure that the content you’re sharing is relevant to your customers, and that it reflects your brand promise.
Be social — but don’t overdo it
Another branding mistake that many businesses make is being overzealous with social media. They think that if they post on every social media channel possible, they’ll get tons of new customers. But the reality is that if you’re not sure what you’re doing, you’ll end up looking like an amateur and not getting any real engagement.
One important thing to keep in mind is that there is a difference between branding and marketing. When people see your posts, they want to know what your business is, how you can help them and what you do. They don’t want to see sales pitches or advertisements. They want to see content that interests them and helps them learn more about your company. Always be authentic and genuine on social media — don’t post things just for the sake of posting them and make sure you utilize platforms that your audience is actually on.